- Capture and preserve employee experience and knowledge
- Systematically represent unique judgment of best performers
- Systematically represent your best practices
- Reduce impact of retirement and turnover
MAKE EVERY EMPLOYEE YOUR BEST EMPLOYEE
Cyc Knowledge Layer is Like Having Your Best Employees Making Every Action Decision
Turn Employee knowledge into an Enterprise asset
Cycorp’s Enterprise Knowledge Layer solution formalizes the process by which corporate “tribal knowledge” is collected, maintained, and democratized.
The efficiency and effectiveness of individual performance is often strongly correlated with the background, training, and experience of the personnel involved. Unfortunately, this experience is a perishable asset, locked up in “the black box between the ears” of individual employees. When they leave, their experience leaves with them.
Address multiple use cases
Cyc can be used on multiple use cases using the same knowledge: Leverage for you and your entire enterprise
Like bringing in a new employee for a specific job and putting them on a rotation program. They do not forget what they have learned about your company and you get the benefit of their experience in other roles:
The employee who becomes an expert in supply chain could, for example, add a great deal of value in staffing the logistics organization, with HR and then in financial analysis of contracting with the Vendor Management team.
Creating a Knowledge Network effect
Cyc’s Knowledge Layer creates increasing value for you and your team
Cyc’s unique ability to understand, contextually reason with, and reuse the complete meaning of any concept, theme, thought, or idea that can be expressed in Natural Language (e.g. English) makes it ideally suited to capture and codify the unique experiences and lessons learned of teams or individual subject-matter experts (SMEs).
Tribal knowledge transforms into a durable, dispatchable knowledge asset that can be brought to bear whenever and wherever it’s needed. As such, Cyc becomes the foundation for systematic, scalable, continuous improvement that insulates corporations from the downsides of labor mobility, compresses learning curves for new employees, and uplevels employee performance across the board.